Cellular Application

CHOOSE YOUR 4G LTE VOICE PLAN

4G LTE Data Plans

Note: Data Plans are not shared between additional lines on the account.

Monthly Data Plans and Recharge Options will expire on the 22nd of each Month and will Not Rollover

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OTZ Wireless Service Agreement

This Service Agreement (“Agreement”) sets terms and conditions on which we agree to provide and you agree to accept OTZ Wireless
services (collectively “Services”). YOU UNDERSTAND THAT WE PRESENTLY DO NOT TRANSMIT WIRELESS EMERGENCY ALERTS. In this Agreement, the words “we,” “us,” or “our” refer to OTZ Wireless, and the words “you” and “your” refer to the customer identified in this Agreement. You accept the terms and conditions of this Agreement by signing this Agreement.
DEPOSIT To establish your account, a $90.00 deposit is required. We may apply your deposit to any outstanding charges upon termination and return the remaining deposit to you.
30 Day Trial Period You may terminate this Agreement within 30 days of activation. If you do so, the service will be cancelled and you will not be charged an early termination fee. However, you will be responsible for all applicable fees, prorated access charges, taxes, roaming, toll, or any other charges accrued to your account. Equipment provided/purchased must be returned in the original box with all components and packaging materials (phone, charger, battery, user instructions, warranty information, etc.). If your equipment is deemed acceptable you will be refunded the price of the phone. OTZ reserves the right to determine an acceptable condition.
Term & Termination The term of this Agreement is disclosed herein. If you terminate this Agreement, then you agree to pay full retail price of the phone at the date of this Agreement.

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CHARGES, TAXES & SURCHARGES You will be billed based on the terms of your Service Plan including monthly recurring charges and charges based on actual usage (including charges for long distance and roaming). Whether you initiate or receive a call, you will be charged for the number of minutes used beginning from the time a connection is made to the time you disconnect, rounded up to the next minute. You will be charged for airtime in the event you do not answer your phone and the call is forwarded to your voicemail. Unless you provide us with tax exempt documentation, we will bill you for any taxes, fees and other charges assessed by or remitted directly to federal, state, or local governments including, without limitation, sales, gross receipts, Universal Service, use, and excise taxes.
BILLING & PAYMENT Your agreement with us is for the provision of wireless services and any additional features, service or products ordered by you. Your service rate plan requires the contract term agreed upon herein. You will be billed monthly. You are responsible for all charges on your account and you must pay all charges by the due date on the bill. Any past due amount will accrue interest until paid at the rate of 1.5% per month, and may result in a suspension of your services.
ROAMING Roaming service will result in additional charges to your account. Certain features and services may not be available in Roaming coverage areas (including voicemail, call waiting, call forwarding, etc.) and certain plans are restricted to local service only. Roaming minutes purchased in advance do not roll over to next month. SIM CARD REPLACEMENT If the SIM card is lost, tampered with or damaged and otherwise requires replacement you will be charged a $25.00 fee.

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PRODUCT WARRANTY & REPAIR You agree we have no responsibility should there be any defect in any product purchased from us.
Any product warranty you may have is with the product manufacturer. We will accept the return of a defective handset within ten (10) days from date of purchase to be replaced with a handset of equal value; provided it is returned with all its accessories, documentation and original packaging undamaged in any way and with the sales receipt. You will be charged a repair fee, which covers postage and handling. The Manufacturer warranty does not cover liquid damage or customer abuse on the handsets. LOST OR STOLEN HANDSET You agree to notify us immediately if your handset is lost or stolen. All charges incurred on your account prior to you notifying us of the loss or theft is your responsibility. By signing this agreement you are committing to wireless service as indicated on the service application form. By signing below you agree that you have read, received and agreed to all the terms and conditions of this Agreement. You further agree to pay all usage and early termination charges if the company or person named in the service application form denies responsibility.

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OTZ Telephone Cooperative, Inc.

A Member Owned Cooperative