Submit a Complaint to Customer Service


If you are not completely satisfied with how your complaint was handled, please contact:The Consumer Protection and Information at the Regulatory Commission of Alaska resolves any disputes with the utility service provider.To reach the consumer protection staff, contact:1 (907) 276-62221-800-390-2782 (outside Anchorage)Fax: 1 (907) 276-0160TTY or Hearing Impaired: 1 (907) 276-4533Email: cp.mail@alaska.gov or rca.mail@alaska.gov

Attention, there is a New Scholarships opportunity:

OTZ Communication members' children or family members can apply for the Alaska Telecom Association Scholarship. Please visit the community page under the "About US" tab to learn more.